FAQs

You've obviously heard of GPS tracking, which is becoming increasingly popular in today's technically advanced market place. It's out there, whether you've seen it on Television or in videos, read about it in publications, or heard about it from colleagues. And whether you're in charge of a large company's vehicle fleet or a member of the public with only one vehicle to track, a GPS tracking system can help you in a number of different ways, from financial savings to peace of mind.

Are you considering GPS tracking for your fleet? Answers to some of the most frequently asked questions can be found here.

General Question
GPS Tracking

Which Car Tracker in Pakistan Is Best?

One of the best fleet management companies, in GPS Vehicle Tracking & Fleet Management services in the Pakistan is Smart Track. With the most up-to-date GPRS and Satellite GPS Tracker System available, you can track your fleet of vehicles anywhere, at any time, even from your PC of Mobile.

What data does the Smart Track GPS tracking equipment transmit?

Each GPS record is made up of the following (basic packets delivered by the tracking device):
Date
Time
Location
Speed
Travel Direction

The reasons I chose Smart Track?

One of the best fleet management companies, in-dash navigation, and tracking services in the world is Smart Track.

My vehicle has been either stolen or lost. What shall I now do?

Call the police right away at 15 to report the theft of your car. Then dial 03 111 999 878 to reach Smart Track's customer service, who will let you know where your car is and turn it off for you.

How many cities in Pakistan can I use this device in?

The Smart Track tracking device is available in 120 cities throughout Pakistan, as well as on all main motorways.

What are the benefits of Smart Track Tracking Solution?

Smart Track provides turn-by-turn voice navigation and many more features tailored specifically for usage in Pakistan.

What exactly are GPS tracking alerts?

GPS tracking alerts are one-of-a-kind limitations that a client may establish for their tracked car. When the limit is reached, the consumer receives an email or text message. If, for example, a speed restriction or a GeoFence is violated, the client will be warned. Individual correspondents can be assigned one of five degrees of alert, ranging from low to severe.

Is it possible to use Smart Track device on all vehicles, even large trucks?

Yes, Smart Track is a vehicle-independent technology that can be placed on any vehicle. Passenger vehicles and light-duty trucks, medium-duty and light-heavy-duty trucks, and commercial vehicles are all included. Smart Track can give remote diagnostics data for such vehicles.

Is it possible to buy the GPS tracking equipment without the monthly service?

Unfortunately, at this time, we only allow the GPS tracking gadget to be purchased on a Yearly plan.

Is there a warranty on my Smart Track system?

Yes. If the Smart Track System installed in your vehicle proves to be faulty in material or workmanship within one (1) year after installation, we will replace or repair it.

Is there a Smart Track mobile app?

Smart Track, which facilitates data entry on any internet-connected device, is now available. You may immediately access this using a web browser by visiting to web.smarttrack.com.pk or the Google Play Store and Apple Store.

What if the vehicle device is tampered with?

The vehicle device comes with features that will notify you to such scenarios. If the vehicle's battery power is lost, it will send you an SMS alarm.

If I need technical support, is it easy to reach someone?

Yes. Smart Track Technical Support Team is available 24/7 by Call Center, WhatsApp, or email (support@smarttrack.com.pk).

Will you charge me if I hire Smart Track's car recovery services?

No, we do not charge for car recovery; however, we do charge for false alarms.